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Upload Your ResumeAbout This Role
Provide exceptional customer service in a clean environment, preparing beverages to standard and handling transactions. Collaborate with associates to achieve company goals while maintaining product quality and freshness.
Responsibilities
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices
- Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness; review “sell by” dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
Requirements
- Excellent customer service skills
Qualifications
- Entry level with a preference for comparable experience
Nice to Have
- Any previous comparable experience
Benefits
Flexible scheduling
Healthcare coverage (medical, dental, vision, prescription)
Employee Assistance Program (EAP)
Free, confidential financial tools and coaching with Goldman Sachs Ayco
Tuition reimbursement up to $21,000
Associate discounts on purchases
Paid time off (holiday, sick pay)
About Kroger Mountain View Foods
King Soopers merged with The Kroger Company in 1983, proudly serving customers in over 115 stores throughout Colorado and Wyoming, focused on food and people, aiming to feed the human spirit.
Retail
View all jobs at Kroger Mountain View Foods →
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