Store Associate

About This Role

This role involves providing exceptional customer service to CVS Health customers, accurately performing cashier duties, and maintaining the sales floor. The Store Associate will contribute to a positive customer experience and support overall store operations.

Responsibilities

• Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
• Focus on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
• Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
• Support opening and closing store activities, when needed
• Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
• Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Requirements

• At least 16 years of age

Qualifications

• High School Diploma Or Equivalent Preferred But Not Required.

Nice to Have

• Previous experience in a retail or customer service setting

Benefits