Store Associate

About This Role

As a Retail Store Associate, you will provide exceptional customer service, accurately handle transactions, and contribute to maintaining an organized sales floor. This role offers an opportunity to positively impact customers' lives within a leading retail setting, contributing to CVS Health's mission of shaping a more connected, convenient, and compassionate health experience.

Responsibilities

• Provide differentiated customer service by anticipating customer needs, demonstrating compassion, and resolving potential service issues
• Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items
• Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision and adherence to company policies
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks
• Support opening and closing store activities as needed
• Provide customer support to all departments, including photo and beauty, ensuring they are fully stocked and operational and remaining current with services and tools
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy for career development
• Embrace and advocate for new CVS services and loyalty programs that support the purpose of helping people on their path to better health

Requirements

• At least 16 years of age
• Ability to remain upright on the feet for sustained periods of time
• Ability to lift and exert up to 35 lbs of force occasionally, up to 10 lbs frequently
• Close visual acuity for tasks such as viewing a computer terminal and reading

Qualifications

• High School Diploma Or Equivalent Preferred But Not Required

Nice to Have

• Previous experience in a retail or customer service setting

Benefits