Shift Supervisor

About This Role

A Shift Supervisor at CVS Health drives store execution, performance, and customer loyalty by leading store staff and ensuring smooth operations. This role is responsible for opening and closing procedures when no manager is present.

Responsibilities

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture by greeting, offering help, and thanking customers
• Maintain customer/patient confidentiality
• Price merchandise and stock shelves
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
• Execute the display and maintenance of off-shelf merchandise
• Reset departments following POGs

Requirements

• Deductive reasoning ability
• Analytical skills
• Computer skills
• Advanced communication skills
• Supervision skills
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts
• Ability to work overtime as needed
• Ability to respond to urgent issues at the store

Qualifications

• High School diploma or equivalent

Nice to Have

• Experience as a retail supervisor

Skills

* Required skills

Benefits