Shift Manager

About This Role

Lead and manage shifts at a Wendy's restaurant, ensuring operational excellence, customer satisfaction, and team development. Promote food safety and uphold brand standards.

Responsibilities

• Problem solve and make decisions related to restaurant operations
• Provide excellent customer service
• Lead, teach, and grow a team of restaurant employees
• Promote proper procedures and a culture of food safety
• Stand and move for most, if not all, of the shift
• Use restaurant equipment such as a headset, register, or grill
• Follow brand standards and guidelines for food preparation and service
• Maintain a clean and presentable restaurant
• Travel to home store and other locations occasionally for training and tasks

Requirements

• Enjoy problem solving, customer service, and decision making
• Commitment to teaching and growing a team
• Commitment to promoting proper procedures and food safety
• Flexible work availability
• Ability to stand and move for most of the shift
• Ability to use restaurant equipment (headset, register, grill)
• Ability to follow brand standards and guidelines
• Reliable transportation

Skills

* Required skills

Benefits