Shift Manager

About This Role

Lead and develop a team of crew members to deliver exceptional customer service and operational excellence within a Wendy's restaurant. Oversee daily operations, ensure food safety, and drive team growth.

Responsibilities

• Solve problems, provide excellent customer service, and make decisions
• Lead, teach, and grow a team
• Promote proper procedures and a culture of food safety
• Stand and move for most of the shift
• Use restaurant equipment such as a headset, register, or grill
• Follow brand standards and guidelines to prepare food and maintain a clean restaurant
• Travel to assigned home store and other locations for training and tasks

Requirements

• Enjoy problem solving, customer service, and decision making
• Desire to be a leader and commitment to teaching/growing a team
• Commitment to promoting proper procedures and food safety
• Flexible work availability
• Ability to stand and move for most of the shift
• Ability to use restaurant equipment (headset, register, grill)
• Ability to follow brand standards and guidelines
• Reliable transportation

Benefits