ServiceNow US Alliance Relationship Associate Director

About This Role

This role will shape the future within EY's globally connected powerhouse of diverse teams. The ServiceNow Alliance Relationship Associate Director will manage the day-to-day aspects of the ServiceNow alliance relationship, including collaboration, governance, program oversight, contracts, compliance management, and performance intelligence. This position involves working with cross-functional teams to coordinate and deliver alliance objectives.

Responsibilities

• Execute ServiceNow alliance strategy and objectives
• Facilitate top-to-top ServiceNow relationships and program management to mobilize strategic initiatives
• Drive results through disciplined, industrialized governance with clear accountability across service lines, sectors, accounts and ServiceNow counterparts
• Execute ServiceNow US Business Reviews, feeding insights into Global and US ServiceNow Alliance executives
• Gain access to ServiceNow Global level programs, coordinating with Partner Operations to secure required approvals
• Deploy ServiceNow partner programs, including driving local activation and compliance
• Deliver alliance intelligence with complete and accurate financial reporting and ServiceNow impact/influence
• Activate new countries and ensure proper governance is in place, supporting business plans, executive relationships, operating cadence, and enabling alliance contracts
• Drive Compliance with internal policies and requirements
• Collaborate with BMC to define Marketing messaging and materials
• Contribute to the Global Alliance and Ecosystem Relationship network by contributing content, knowledge sharing, and market insights

Requirements

• Ability to juggle many activities and provide enablement services in relationship management, governance oversight, marketing strategy, contract management, financial management, content management, operational support
• Strong relationship building skills
• Highly organized
• Understanding technology and business benefits of relevant alliance partner products and solutions
• Experience in alliance management or business development for technology or professional services companies
• Experience and evidence of success in building and nurturing win-win alliance relationships
• Strong networking and influence management skills
• Highly credible communicator with excellent organization and project management skills
• Proven track record delivering alliance sales and revenues
• Self-starter, able to work independently
• Comfortable escalating complex issues with recommendations to leadership
• Strong organizational skills and ability to multi-task

Qualifications

• Experience in alliance management or business development for technology or professional services companies. Experience and evidence of success in building and nurturing win-win alliance relationships.

Skills

* Required skills

Benefits