ServiceNow Engineer 2

U.S. Bank Cincinnati, OH $105,400 - $124,000

Full Time Mid Level 3+ years

Posted 3 weeks ago

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About This Role

This role is responsible for the analysis, design, testing, development, and maintenance of best-in-class software experiences, focusing on ServiceNow platform development. The candidate will take full-stack ownership and ensure software adheres to U.S. Bank standards.

Responsibilities

Design, develop, test, operate and maintain products
Consistently writing production-ready and testable code
Create optimal design adhering to architectural best practices, considering scalability, reliability and performance
Perform analysis on failures, propose design changes, and encourage operational improvements
Make sound design/coding decisions keeping customer experience in the forefront
Conduct code reviews to provide guidance on engineering best practices and compliance with development procedures
Ensure all aspects of product development follow compliance and security best practices
Embrace emerging technology opportunities and contribute to best practices in support of the bank’s technology transformation
Contribute to a culture of innovation, collaboration and continuous improvement
Review tasks critically and ensure they are appropriately prioritized and sized for incremental delivery; anticipate and communicate blockers and delays

Requirements

3-5 years of relevant experience
Hands‑on ServiceNow platform development experience with strong JavaScript (client‑ and server‑side)
Experience designing workflows, automation, and integrations (REST/SOAP)
Portal UI development experience using HTML/CSS with solid UX principles
Ability to optimize application performance, scalability, and reliability
Working knowledge of ServiceNow security, including role‑based access and data privacy
Strong problem‑solving skills with experience delivering in Agile environments

Qualifications

Bachelor’s degree, or equivalent work experience
Three to five years of relevant experience

Nice to Have

Experience with AngularJS or advanced ServiceNow portal development
ServiceNow Mobile Studio or mobile‑friendly application development
Virtual Agent implementation, NLU concepts, or AI integrations
Financial Services domain experience (Banking or Wealth Management)

Skills

AI * DevOps * JavaScript * CSS * HTML * REST * SOAP * Agile * ServiceNow * AngularJS * NLU *

* Required skills

Benefits

401(k)

Paid vacation

Adoption Assistance

Sick and safe leave

Pregnancy disability and parental leave

Short-Term Disability

Employer-funded retirement plan

Basic term and optional term life insurance

Long-Term Disability

Equity stock purchase

Healthcare (medical, dental, vision)

Paid holiday opportunities

Certifications

ServiceNow certifications (CSA, CAD, CSM Implementation Specialist) (Required)

About U.S. Bank

U.S. Bank aims to help customers and businesses make better financial decisions and support communities to grow and succeed.

Finance

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