Service Technician

About This Role

This role involves performing complex diagnostics, service repairs, and maintenance on agricultural and turf equipment, both independently and in the field, while mentoring junior technicians.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Requirements

• High School Diploma or equivalent experience
• Excellent skills in operating vehicles and equipment used for diagnostic purposes
• Proven knowledge of methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment
• Outstanding knowledge of mechanical, electrical, and hydraulic systems
• Ability to work varying shifts, extended hours, and holidays
• Basic knowledge of equipment safety procedure

Qualifications

• High School Diploma or equivalent experience required
• 2 years of relevant experience preferred, or Associates degree in John Deere Ag Tech

Nice to Have

• Associates degree in John Deere Ag Tech or related 2-year degree
• 2 years of relevant experience

Skills

* Required skills