Service Technician

About This Role

Perform efficient and expert work on automotive repair orders, conducting diagnoses, quality control, and ensuring customer satisfaction. Utilize the Dealer Management System for work distribution and complete all assigned training.

Responsibilities

• Perform efficient and expert work on repair orders, in accordance with dealership, state and factory standards
• Address customers’ primary concerns with diagnosis, repair and quality control to attain ‘Fixed First Visit’ expectations
• Perform the Ken Garff Electronic Multi Point Inspection along with video on every vehicle
• Immediately notify Service Advisor if the car has additional recommendations or if more time is needed to complete the repair
• Master the Dealer Management System (DMS) for work distribution, electronic inspections, repair quotes, communication and time keeping
• Complete required training as assigned
• Maintain cleanliness throughout workspace and in all customer vehicles

Requirements

• Must be 18 years or older
• Authorized to work in the U.S
• Good driving record, per company standards

Qualifications

• High School Diploma or equivalent
• Prior automotive technician (mechanic) experience preferred

Skills

* Required skills

Benefits

Certifications