Service Technician II

About This Role

The Service Technician II provides on-site support to Hobart Service customers, including installation and service of commercial food equipment. This role involves diagnosing and repairing equipment, routine maintenance, and participating in an on-call schedule for after-hours and weekend support.

Responsibilities

• Install mechanical and electrical commercial food equipment and assist in more advanced installations.
• Maintain, diagnose, and repair basic mechanical commercial food equipment for customers.
• Interpret and follow schematic diagrams.
• Complete and document preventative maintenance on mechanical and electrical commercial food equipment.
• Implement and support standard operating procedures outlined in Hobart Service safety manuals and programs.
• Support branch and organization financial objectives by providing a quality customer experience.
• Maintain current organization, industry, and equipment knowledge.
• Be responsible for assigned company assets including vehicle, tools, and inventory.

Requirements

• High school diploma or GED
• Demonstrated mechanical and electrical aptitude
• Ability to interpret and follow schematic diagrams
• Knowledge of sequence of operations for multiple operating modes
• Ability to read and understand safety guidelines
• Ability to lift up to 75 lbs
• Ability to climb up to 10 ft with an A-frame ladder

Qualifications

• High school diploma or GED and 2-4 years of electrical and mechanical experience OR High school diploma or GED and 0-2 years of HVACR service experience with an EPA certification OR Vocational certificate in HVACR
• 2-4 years of electrical and mechanical experience OR 0-2 years of HVACR service experience. Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred.

Nice to Have

• Associates Degree or Vocational Certificate
• Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment
• Industry certification
• Strong customer service skills
• Problem-solving skills
• Attention to safety at work

Skills

* Required skills

Certifications