Service Technician (Class: B)

About This Role

This role is for an experienced full-time Service Technician who will provide technical service to vehicles and equipment, ensuring high customer satisfaction. The technician will diagnose malfunctions, perform maintenance, and install parts while adhering to safety standards.

Responsibilities

• Provide technical service to vehicles and equipment
• Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures
• Follow checklists to ensure that all critical parts are examined
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
• Test-drive vehicles to ensure that they run smoothly
• Tag all warranty parts and returns to warranty clerk
• Attend training classes and keep abreast of factory technical bulletins
• Develop and maintain positive relationships with customers to increase overall customer satisfaction

Requirements

• 3+ years fleet or dealership experience
• High school diploma or equivalent

Qualifications

• High school diploma or equivalent is required
• 3+ years fleet or dealership experience

Nice to Have

• ASE certification
• CDL

Benefits

Certifications