Service Counter Clerk

About This Role

Provide exceptional customer service and maintain a safe, clean, and fresh department environment, assisting the manager in achieving sales and profit goals while adhering to quality standards.

Responsibilities

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions
• Inform customers of meat specials
• Provide customers with fresh/frozen products in the correct portion size to prevent shrink
• Recommend meat and seafood items to customers
• Use all equipment in the meat department according to Company guidelines
• Adequately prepare, package, label and inventory ingredients in merchandise
• Check product quality to ensure freshness and review “sell by” dates
• Label, stock and inventory department merchandise
• Ensure Country of Origin Labels are correct for all meat and seafood products
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude and sense of urgency
• Stay current with present, future, seasonal and special ads

Requirements

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Nice to Have

• Retail experience
• Second language (speaking, reading and/or writing)

Benefits