Senior Training Specialist - Field

About This Role

This Senior Training Specialist role drives market-level training strategy and provider readiness, focusing on EMR leadership and advanced clinical education initiatives. The position serves as a subject matter expert and trusted advisor to clinical and operational leaders, particularly in new market launches and joint ventures.

Responsibilities

• Drive market-level training strategy, provider readiness, and EMR leadership
• Serve as a subject matter expert and trusted advisor to clinical and operational leaders
• Execute complex Go-Lives and lead advanced clinical education initiatives across multiple markets
• Design, facilitate, and evaluate onboarding and continuous learning programs
• Partner with Medical Directors and Market Leaders to ensure Epic proficiency and consistent standards of care
• Serve as a senior EMR training expert and advisor
• Mentor and coach Training Specialists I and II
• Identify training risks and implement mitigation strategies
• Own training strategy and execution for assigned markets
• Lead complex Go-Lives and new market launches end-to-end

Requirements

• High school diploma or equivalent
• Graduate from an accredited clinical program (Medical Assistant, EMT, Paramedic, Registered Nurse)
• Active, unrestricted clinical license in state of employment
• Required certifications (e.g., BLS, NCCT, RMA)
• Epic Credential Trainer (or ability to obtain within defined timeframe)
• 6+ years of progressive clinical experience in urgent care, emergency medicine, outpatient, or acute care settings
• 2+ years of formal clinical education, training, or precepting experience
• Advanced understanding of clinical operations, workflows, and regulatory requirements
• Demonstrated ability to influence without authority at the market and executive level
• Strong facilitation skills with experience leading physician and provider-level forums
• Expertise in Epic workflows, clinical documentation standards, and optimization
• Ability to assess marker-specific needs and tailor training strategies accordingly
• High degree of autonomy, adaptability, and comfort operating in ambiguous environments
• Proficiency in Microsoft Office, PowerPoint, and high computer aptitude

Qualifications

• High school diploma or equivalent; Bachelor's degree in healthcare, nursing, education, or related field preferred
• 6+ years of progressive clinical experience in urgent care, emergency medicine, outpatient, or acute care settings; 2+ years of formal clinical education, training, or precepting experience

Nice to Have

• Bachelor's degree in healthcare, nursing, education, or related field
• Experience supporting new joint ventures, acquisitions, or Go-Live events
• Prior experience working across multiple markets or regions
• Experience facilitating learning for providers, Medical Directors, and senior clinical leaders

Skills

* Required skills

Certifications