Senior Staff Product Manager, QuickBooks CRM

About This Role

Drive the domain model, strategy, and solve sales and customer lifecycle problems for the QuickBooks Customer Hub, a native CRM solution being transformed into an all-in-one business management platform for small and mid-market businesses.

Responsibilities

• Help Small Businesses manage their sales and customers workflows through Customer Hub
• Drive and evolve the CRM Domain model to execute on a successful lead to cash offering
• Integrate with other Intuit capability teams to bring a holistic e2e “Lead to Cash” offering for SMBs
• Rapidly iterate on the core product experience with engineering to achieve product market fit
• Build a local strategy that leverages Intuit capabilities and rallies partner teams
• Design and bring to market revenue generating, customer-driven software products
• Prioritize customer needs and develop product roadmaps to meet expectations
• Lead, create and launch market-leading product offerings in partnership with key teams
• Leverage user data to streamline workflows through AI lead scoring and sales insights
• Own the product lifecycle from requirements gathering through production and release

Requirements

• 8+ years designing and delivering world-class software products in a Product Management role
• Demonstrated experience managing the end-to-end product lifecycle for consumer or enterprise offerings
• Ability to develop and execute a successful product roadmap
• Experience with Agile development and methodologies
• Proven expertise leading cross-functional teams that launch on-time and on-budget software product offerings
• Strong project management skills, including the ability to lead complex projects simultaneously
• Successful history of delivering customer-driven products
• Strong A/B Testing and Data-Driven product management skills

Qualifications

• BS or BA Degree preferred or equivalent work experience
• 8+ years designing and delivering world-class software products in a Product Management role

Skills

* Required skills

Benefits