Senior Manager, Product Strategy and Operations

About This Role

Lead product strategy and operations for Cardiometabolic products within the Healthspire Payor Solutions team, designing, launching, and managing patient care programs and payor solutions to drive clinical outcomes and patient experience. This role focuses on obesity solutions and requires collaborating with diverse stakeholders across the company.

Responsibilities

• Lead partners across Clinical Operations, Medical Affairs, Legal, Sales, Account Management, Data Science & Engineering, IT, Client Analytics to structure and execute on new program designs and enhancements
• Partner with Marketing, Sales, and Account Management to communicate program performance and product roadmap
• Build business cases to justify and prioritize product enhancements and design a measurement strategy for impact
• Define longitudinal patient journeys, write requirements, and partner with Operations and Technical stakeholders to implement experiences
• Design, enhance, and manage patient and clinician experiences, processes, protocols, assessments, and workflows
• Develop and maintain strategic relationships with key suppliers and matrix partners to drive performance
• Evaluate KPI and SLA performance, measuring program efficacy for quality improvement plans
• Leverage data-driven insights and understanding of patient/client needs and market dynamics to identify and prioritize items for enhancement
• Conduct deep dive quantitative and qualitative analyses to identify opportunities for innovation and process improvement

Requirements

• 5+ years of experience in product management/development, product operations & strategy, or program management within the healthcare space (preferably at a health tech, tech-enabled provider, or Payor/PBM organization)
• 5+ years of experience managing multiple projects and prioritizing work based on impact and team priorities
• 5+ years of experience developing analyses, presentations, and support materials to successfully drive product strategy decisions and deliver operational process change
• 5+ years of experience in strategic thinking including quantitative, analytical, and problem-solving skills
• 5+ years of making informed, data-driven decisions, with a strong emphasis on translating data insights into actionable strategies
• 4+ years of experience managing relationships at a senior level
• 2+ years managing one or more employees

Qualifications

• Bachelor's Degree required; may consider comparable work experience
• 5+ years of experience in product management/development, product operations & strategy, or program management within the healthcare space

Nice to Have

• Experience within the care delivery and management industry
• Experience in management consulting
• Experience manipulating and analyzing data from large databases using SQL or other appropriate software
• Expertise in vendor contracting and relationship management
• Master’s or other advanced degree

Skills

* Required skills

Benefits