Senior Business Systems Analyst - Operational Excellence

About This Role

Serve as a strategic partner to the IT Operational Excellence Team, driving continuous improvement across the IT Strategy to Execution value stream. This role focuses on leading the IT Strategy Program, optimizing management systems like OKRs, and championing transformation efforts to enhance quality, delivery, and organizational throughput.

Responsibilities

• Lead and identify continuous improvement recommendations for IT ways of working, presenting effectively to senior and executive management and global teams
• Drive IT strategic planning and the execution of strategy events including an IT strategy cascade and IT strategy summits
• Present and lead meetings with business and development teams
• Communicate with senior leaders for understanding and execution of cross functional complex processes and applications
• Provide recommendations for appropriate systems alternatives and/or enhancements to current systems in the scope of IT Operational Excellence
• Partner with business teams to develop ways to investigate business performance and other measures to gain insight and drive business planning
• Establish and oversee tooling, processes and training curriculum for Objectives and Key Results (OKRs) management system
• Serve as a resource to colleagues, mentor and help improve the team’s abilities around all IT ways of working
• Lead the planning, conducting and documenting of user stories, user feedback
• Monitor industry trends and best practices to identify opportunities for continuous improvement in IT

Requirements

• 5+ years of relevant experience including leading change management initiatives
• Experience working with multiple levels of leadership, including senior leadership

Qualifications

• Bachelor’s Degree in Information Systems or related field or equivalent experience
• 5+ years of relevant experience including leading change management initiatives

Nice to Have

• Bachelor’s Degree in Information Systems or related field
• Experience with Strategic Planning and management systems or methods like Objectives and Key Results (OKRs)
• Experience utilizing performance improvement methodologies such as Lean Six Sigma

Skills

* Required skills

Benefits