Senior Associate, Product Management - Customer Services & Strategy (US Card)

About This Role

This role will drive innovative and sustainable customer experiences through technology by reimagining the status quo and identifying value creation opportunities within Capital One's Product Management team.

Responsibilities

• Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
• Breakdown business epics into features and user stories, driving team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
• Effectively use hypothesis-driven assessment of data to ensure product or feature delivers on real business needs
• Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
• Work autonomously in an agile environment to conduct research and develop features that utilize new and evolving technology
• Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions
• Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
• Participate in horizontal forums to harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
• Articulate a succinct product roadmap to deliver business value and share with stakeholders

Requirements

• Bachelor’s degree or military experience
• At least 1 year of product management experience OR at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Qualifications

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering required. Preferred 1+ years translating business strategy or analysis into consumer facing digital products, 1+ years of experience working on core product platforms powering digital experiences, and 1+ years working with cross functional teams as a product owner in an agile development process.

Nice to Have

• Bachelor’s degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years working with cross functional teams as a product owner in an agile development process

Skills

* Required skills

Benefits