Senior Administrative Project Coordinator

About This Role

The Senior Administrative Project Coordinator will provide essential administrative and project support to a compliance team within a financial services organization, primarily managing case flows through an internal compliance portal. This role requires tracking case progress, maintaining documentation, and supporting daily operations to ensure efficient compliance initiatives.

Responsibilities

• Assign and route cases within the compliance portal to ensure timely handling and resolution
• Track case progress through established workflows and monitor status updates
• Provide administrative and project support to compliance initiatives and team operations
• Maintain documentation, task lists, and workflow tracking to support process efficiency
• Communicate effectively with team members through email, Slack, and internal systems
• Support prioritization of cases and tasks to keep processes moving smoothly
• Work closely with leadership and consultants to support daily operations and project execution

Requirements

• Proven experience supporting teams in an administrative or project support capacity
• Strong organizational, task management, and prioritization skills
• Comfortable working across multiple technologies, portals, and interfaces
• Tech-savvy with ability to learn new systems quickly
• Strong customer service mindset
• Highly professional, polished, and reliable in corporate environments
• Strong communication skills across written and digital channels
• Proficiency with Microsoft Excel (reading, interpreting, and entering data)
• Comfortable using collaboration tools such as email, Slack, and internal platforms
• Ability to complete fingerprinting requirements

Qualifications

• Degree not required; relevant professional experience preferred
• Proven experience supporting teams in an administrative or project support capacity

Nice to Have

• Experience working in larger corporate or structured organizations
• Familiarity with Power BI

Skills

* Required skills