Senior Account Manager

About This Role

As a Senior Account Manager, you will drive sales growth and expand market presence for conveyor belting products across Texas, Oklahoma, and Arkansas. You will manage a diverse client portfolio, identify new business opportunities, and ensure exceptional customer satisfaction by building and maintaining strong relationships.

Responsibilities

• Cultivate and nurture positive relationships with new and existing customers and distributors to foster loyalty and increase revenue generation
• Initiate proactive communication channels to understand evolving customer needs and anticipate future requirements
• Ensure consistent customer satisfaction by continuously evaluating and addressing customer needs, preferences, and feedback
• Proactively identify potential issues or challenges and resolve them promptly to maintain high levels of customer satisfaction and retention
• Facilitate all aspects of customer interactions, including negotiating contracts, providing sales quotations, and establishing pricing agreements
• Manage national accounts negotiations for new contracts and existing agreements to optimize terms and conditions
• Conduct regular visits to customer sites to provide personalized consultation and expertise on products and services
• Serve as the primary point of contact between the sales team and upper management, providing regular updates on sales performance, market trends, and strategic initiatives
• Forecast sales projections based on customer potential and market opportunities to establish attainable goals and revenue targets
• Develop comprehensive and dynamic business plans tailored to designated sales territories, incorporating market analysis, competitive positioning, and sales strategies

Requirements

• 5-10 years experience within Manufacturing, Industrial, OEM, Distribution and/or related business
• Bachelor’s Degree in Business, Sales, Marketing or a related field
• Professional behavior is expected during working hours, when traveling for business, while on company/customer sites and at any/all times when representing the company
• Valid driver's license
• Valid passport

Qualifications

• Bachelor’s Degree in Business, Sales, Marketing or a related field
• 5-10 years experience within Manufacturing, Industrial, OEM, Distribution and/or related business

Benefits