Sales Manager

About This Role

Lead and develop a sales team at MINI of Mt. Laurel, focusing on building a skilled sales organization, negotiating deals, and optimizing daily sales operations to ensure customer satisfaction and loyalty.

Responsibilities

• Build, train, motivate, and maintain a quality sales organization
• Assist in hiring and conduct in-depth initial training sessions for sales consultants covering selling systems, product knowledge, and professional conduct
• Schedule regular training sessions to review and reinforce sales techniques, product knowledge, and customer service skills
• Negotiate trade-in deals with customers while maximizing profitability for the dealership
• Stay informed about the dealership's used vehicle inventory, pricing strategies, and sales procedures
• Monitor and manage daily sales operations to optimize efficiency and productivity
• Research and analyze market trends, competitor activities, and customer preferences
• Cultivate strong relationships with customers to enhance satisfaction and loyalty
• Collaborate with the service department to ensure a seamless customer experience post-sale
• Establish and enforce policies and procedures that prioritize customer satisfaction
• Establish appraisal guidelines and standards for sales consultants to follow

Requirements

• 3-5+ years’ experience, including 2+ at a leadership level
• Prior experience in automotive sales with a proven track record of success in selling vehicles and meeting sales targets
• Experience in a sales management role; proficient in analyzing sales data, identifying trends, and making data-driven decisions to optimize sales performance
• Proficiency in using CRM software to manage customer interactions, track leads, and analyze sales data
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Qualifications

• Bachelor’s degree in a related field or equivalent work experience
• 3-5+ years’ experience, including 2+ at a leadership level, with prior experience in automotive sales and a proven track record of success in selling vehicles and meeting sales targets

Nice to Have

• Additional education, certifications, or other distinctions

Skills

* Required skills

Benefits