Sales and Service Leader

About This Role

Lead and inspire a team to deliver exceptional client service and achieve sales goals within a retail environment. Contribute to overall store success through client engagement, product knowledge, and personalized recommendations.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals
• Coach and empower team members
• Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
• Provide ongoing feedback and development to elevate team performance
• Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• Assist with inventory, visual merchandising, and maintaining store standards
• Help promote a culture of openness where everyone feels empowered
• Follow company policies and help create a safe and enjoyable shopping experience

Requirements

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment
• Proven ability to coach and inspire teams to achieve goals
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast paced and dynamic environment
• Quick learner with ability to absorb and share product knowledge and training
• Physically able to lift and carry up to 50 pounds

Qualifications

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment

Benefits