Operations Associate

About This Role

This role supports the daily operations of a Sephora store, managing inventory, assisting with visual merchandising, and contributing to an exceptional client experience. The Operations Associate ensures efficient store functionality and upholds brand standards.

Responsibilities

• Support daily operations by managing inventory, stock replenishment, and order fulfillment, while maintaining operational standards
• Assist with visual merchandising to ensure the store reflects Sephora’s brand through accurate promotional setups and event execution
• Deliver exceptional service by supporting the team in creating outstanding client experiences and achieving sales goals
• Foster inclusivity and teamwork by helping promote a culture of openness where everyone feels empowered
• Uphold Sephora standards by following company policies and helping create a safe, secure, and enjoyable shopping experience for all

Requirements

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
• Excellent organizational and time management skills
• Ability to absorb and communicate product knowledge quickly
• Ability to support outstanding client service
• Excellent communication and interpersonal skills
• Team player with a goal-driven mindset
• Comfortable in a fast-paced environment with a strong client focus
• Physically able to lift and carry up to 50 pounds
• Available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment

Benefits