Sales Account Manager

About This Role

This Account Manager role at Cayenta, a division of Harris, drives revenue growth and expands customer relationships within the public utilities sector. The role balances new business development with account advocacy, ensuring customer success by acting as a trusted CIS/ERP partner.

Responsibilities

• Drive revenue growth to meet business targets through industry value-based initiatives
• Identify, pursue, and close new sales opportunities within assigned territory
• Develop and execute territory sales plans
• Accurately forecast deal closing timelines and maintain up-to-date records in CRM systems
• Protect revenue and ensure the health of customer relationships by acting as an advocate
• Execute quarterly business reviews with multiple stakeholders at each aligned account
• Maintain ongoing engagement with customers post-sale to ensure satisfaction and drive adoption
• Establish and nurture a spectrum of relationships within customer organizations
• Maintain up-to-date knowledge of Cayenta’s evolving CIS/ERP solutions
• Participate in industry conferences, user groups, and professional organizations

Requirements

• 3+ years of software sales experience (public sector CIS/ERP or utility preferred)
• Proven track record of meeting/exceeding sales goals and managing complex sales cycles
• Strong understanding of public utilities workflows and enterprise solution technology
• Exceptional communication, presentation, negotiation, and relationship-building skills
• Experience with CRM systems and accurate forecasting
• Ability to travel up to 30%
• Valid passport/visa for international travel

Qualifications

• Bachelor’s degree in Business, Technology, or related field preferred
• 3+ years of software sales experience, ideally in public sector CIS/ERP or utility environments

Skills

* Required skills

Benefits