Retail Store Management Trainee

About This Role

This role is for an external retail assistant manager or store manager interested in fast-tracking into a Store Management position, overseeing day-to-day operations and fostering a positive environment.

Responsibilities

• Facilitate a customer-centric environment and rapidly address customer issues
• Monitor and assist in the training of Pawnbrokers to meet FirstCash standards
• Recruit top talent through company-prescribed channels
• Open and close the store, including counting cash drawers and merchandise, ensuring asset protection
• Administer processes and procedures within the store, including inventory, loan management, and merchandising
• Evaluate the store's financial statements and drive profitability through communication and goal-setting
• Ensure that operating standards meet or exceed FirstCash standards
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued
• Complete assigned tasks and training for self-development
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives
• Remain up-to-date on product knowledge
• Act as manager on duty in the absence of the Store Manager

Requirements

• Minimum of 1 year retail management experience OR 6+ months of Store Management experience
• Ability to lift/carry up to 50 pounds
• Ability to perform duties and tasks for extended periods of time including standing, stooping, walking, climbing, pushing, pulling, and lifting
• Demonstrated ability to effectively supervise others
• Ability to work with firearms and become firearms certified
• Minimum Age: 18 years old
• Ability to work in multiple locations, as business needs dictate
• Ability to work a flexible retail schedule based on business needs, including weekends and holidays
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines
• Cash handling experience is required

Qualifications

• High School Diploma, GED, or equivalent experience
• Minimum of 1 year retail management experience or 6+ months of Store Management experience

Nice to Have

• Bilingual

Skills

* Required skills

Benefits