Retail Sales Associate

Staples Lake Forest, CA
Part Time Entry Level

Posted 2 weeks ago

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About This Role

Provide exceptional customer service and support to customers by assisting them with finding products, providing solutions, and handling returns and online pickups, contributing to a positive team-oriented retail environment.

Responsibilities

  • Provide exceptional customer service with customers’ needs in mind
  • Help customers find products and provide solutions
  • Handle returns or online pickups
  • Multitask on cashier, sales, and merchandising responsibilities
  • Respond quickly and resourcefully to customer requests and concerns
  • Create a positive, inviting environment for customers
  • Understand and use basic selling skills to engage and present solutions
  • Be flexible on responsibilities (e.g., cleaning, stocking shelves)

Requirements

  • Able to work a flexible schedule based on the store’s needs
  • Must be able to and want to engage with customers and understand their needs
  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Qualifications

  • Entry level

Nice to Have

  • Customer service or cashier experience in a retail environment

Benefits

Dental Insurance
401(k) plan with a company match
Vision Insurance
Flexible part-time hours
Discounts at hundreds of retailers, restaurants and more
Weekly pay
Generous paid time off
Associate discounts on in-store and online merchandise, services and warranty plans

About Staples

Retail
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