Retail Sales Associate

About This Role

This role involves providing exceptional customer service, managing sales transactions, and maintaining an organized sales floor for Aviator Nation. The Sales Associate embodies the brand's lifestyle and contributes to a positive customer experience.

Responsibilities

• Greet and assist customers, providing exceptional service and product knowledge
• Maintain strong knowledge of products (e.g., SKUs, fit, features)
• Operate the POS system to manage sales, returns, exchanges, and balance cash drawers
• Support and achieve sales goals through upselling, cross-selling, and promoting in-store offers
• Guide customers to merchandise and help increase in-store sales
• Keep the sales floor organized, clean, and well-stocked
• Handle inventory tasks, including restocking, shipments, and inventory counts
• Contribute to omni-channel sales and fulfillment processes
• Assist with store social media efforts, including taking photos

Requirements

• Availability to work a flexible retail schedule, including weekends and holidays
• Positive attitude, high energy, and a customer-focused mindset
• Strong communication, organizational, and attention-to-detail skills
• Ability to maintain a professional appearance and adhere to the dress code
• Basic reading, writing, math, and computer skills
• Confidence in using office and retail equipment (computers, phones, printers, etc.)

Skills

* Required skills

Benefits