Retail Sales Associate

About This Role

Assist store management with basic store operations, employee development, and achieving sales goals within a retail footwear and accessories store environment. Ensure daily operations run smoothly and provide excellent customer service.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete bank deposits
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full-service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team

Requirements

• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Ability to stand for long periods of time
• Must be at least 18 years of age

Qualifications

• Prior retail sales experience preferred

Nice to Have

• Prior retail sales experience

Benefits