Retail Sales Associate

About This Role

Join a team as a Full-Time Retail Sales Associate, engaging with customers to process sales and loans in a pawn store environment, contributing to a positive customer experience.

Responsibilities

• Greet and interact with all customers to develop rapport and recommend financial solutions
• Perform non-management open/close procedures
• Keep the sales floor clean, stocked, and maintain merchandise display
• Process sales and loan transactions in accordance with policies and regulatory requirements
• Handle all cash and negotiable items correctly
• Answer incoming calls per company standards
• Effectively communicate legal aspects of pawn and buy transactions to customers
• Communicate effectively with coworkers and managers
• Partner with employees to create a positive customer experience
• Successfully complete assigned training

Requirements

• Ability to lift/carry up to 50 pounds
• Ability to perform duties for extended periods including standing, stooping, walking, climbing, pushing, pulling, and lifting
• Minimum 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, and be team-oriented
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines

Qualifications

• High School Diploma, GED, or equivalent experience

Nice to Have

• Cash handling experience
• Ability to work in multiple locations
• Ability to work a flexible retail schedule including weekends and holidays
• Bilingual

Skills

* Required skills

Benefits