Retail Sales Associate

About This Role

As a Retail Sales Associate, you will be the face of Bath & Body Works, understanding customers' needs and helping them find the best products. Associates will deliver exceptional customer experiences, contribute to sales growth, and maintain a positive, high-energy store environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
• Drive rewards program enrollment and engagement on both the sales floor and at check-out
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked
• Support product replenishment activities and maintain brand standards to keep the store full and abundant
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed
• Perform constant physical activity, including standing, walking, reaching, and lifting, up to 50 pounds
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
• Maintain our values, policies, and procedures

Requirements

• Thrives in a customer-first based retail environment
• Demonstrated sales and customer experience results in a fast-paced environment
• Effective communication skills
• Ability to de-escalate store and customer situations effectively
• Ability to adapt quickly
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays

Skills

* Required skills

Benefits