Retail Sales Associate

About This Role

As a Sales Associate, you will be the face of Bath & Body Works, understanding customers' needs and helping them find the best products. Associates must deliver exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors and product knowledge
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations
• Drive rewards program enrollment and engagement on both the sales floor and at check-out
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases and keeping the cash wrap neat, clean, and stocked
• Support product replenishment activities and maintain brand standards to keep the store full and abundant
• Assist with floorset execution, window changes, visual presentation, and marketing placement as needed
• Climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store
• Lift 10 pounds consistently and up to 50 pounds
• Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations
• Maintain our values, policies, and procedures

Requirements

• Thrives in a customer-first based retail environment
• Demonstrated sales and customer experience results in a fast-paced environment
• Effective communication skills
• Open to feedback and ability to adapt quickly
• Ability to de-escalate store and customer situations effectively
• Available to work peak days and times, including varied shifts of evenings, weekends, and holidays

Benefits