Retail Fragrances Sales Associate

About This Role

Provide exceptional customer service by selling fragrances and beauty items, educating customers on products, and achieving personal sales goals.

Responsibilities

• Acknowledge customers in a friendly and helpful manner
• Determine customer needs based on their preferences
• Explain and demonstrate the use of fragrances through actual application
• Ensure proper presentation, organization, storing and replenishment of stock
• Use clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
• Ensure customers are aware of the full-line of beauty products and services and make appropriate partnerships with colleagues in the Beauty area
• Participate in pre-selling and sales-driving events to maximize sales
• Merchandise new receipts, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications, including handheld equipment, to assist in selling and fulfilling of customer orders
• Adhere to hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Requirements

• Flexible availability, including days, evenings, weekends and holidays
• Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
• Resourceful and able to adapt quickly to changing priorities
• At least 1 year of customer service or selling experience

Qualifications

• At least 1 year of customer service or selling experience required

Benefits