Retail Cosmetics Sales Associate - YSL Beaute

About This Role

As a Beauty Advisor, you will be a trusted expert for our customers, creating a personalized and inspiring shopping experience, building confidence, and driving sales. You will educate customers, conduct product demonstrations, and provide tailored consultations to meet their beauty needs.

Responsibilities

• Greet teammates and ensure the sales floor is clean, organized, and prepared for customers
• Review sales goals, new arrivals, top-selling items, current trends, and promotions
• Offer a warm welcome to customers, make eye contact, and create friendly, personal conversations to build relationships
• Maintain a shoppable space by organizing the counter and sales floor, refreshing signage and pricing, and assisting with merchandise moves
• Share Loyalty program benefits, ensure customers have everything they need, and end with a sincere thank-you
• Support teammates with honesty, care, and collaboration to better serve customers and communities
• Strive for continuous improvement, take pride in work, achieve sales goals, and learn from others to deliver individual and store results
• Deliver personalized beauty experiences by building relationships, uncovering needs, demonstrating product application, and educating customers on products
• Drive sales and client loyalty by maintaining an organized space, leveraging clienteling tools, participating in sales events, and staying updated through training
• Meet and surpass daily sales goals by delivering exceptional service
• Acquire new customers by opening credit accounts and sharing loyalty benefits
• Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience

Requirements

• Flexible availability, including days, evenings, weekends and holidays
• Regular, dependable attendance and punctuality
• Ability to understand and communicate effectively with customers, co-workers, and supervisors
• Ability to read and understand employment policies and safety rules/procedures in English
• At least 1 year of customer service or selling experience

Qualifications

• At least 1 year of customer service or selling experience required

Skills

* Required skills

Benefits