Retail Cosmetics Sales Associate

About This Role

As a Cosmetic Sales Colleague, you will be a trusted beauty expert, providing personalized shopping experiences to customers, offering product advice, conducting demonstrations, and achieving sales goals. This role focuses on building lasting client relationships through genuine hospitality and strong product knowledge.

Responsibilities

• Greet customers warmly, make eye contact, and create friendly, personal conversations to build relationships
• Educate customers on beauty products, demonstrate application, and provide tailored consultations including makeup and skincare recommendations
• Drive sales and client loyalty by maintaining an organized and shoppable space and utilizing clienteling tools
• Meet and surpass daily sales goals by delivering exceptional service
• Acquire new customers by opening credit accounts and sharing loyalty benefits
• Effectively use point-of-sale technology and digital tools to streamline transactions
• Maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves

Requirements

• Flexible availability, including days, evenings, weekends, and holidays
• Regular, dependable attendance and punctuality
• Ability to understand and communicate effectively with customers, co-workers, and supervisors
• Ability to read and understand employment policies and safety rules/procedures in English
• Ability to deliver personalized beauty experiences by building customer relationships and educating on products
• Ability to drive sales and client loyalty
• At least 1 year of customer service or selling experience

Qualifications

• At least 1 year of customer service or selling experience required

Benefits