Retail Cosmetics Sales Associate - Estee Lauder

About This Role

As a Cosmetic Sales Associate, you will be the trusted beauty expert for customers, providing personalized shopping experiences, product demonstrations, and tailored consultations to drive sales and build lasting client relationships.

Responsibilities

• Greet teammates and ensure the sales floor is clean, organized, and prepared for customers
• Review sales goals and stay updated on new arrivals, top-selling items, trends, and promotions
• Offer a warm welcome, make eye contact, and create friendly, personal conversations with customers
• Maintain a shoppable space by organizing the counter and sales floor, refreshing signage, and assisting with merchandise moves
• Share Loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you
• Meet and surpass daily sales goals by delivering exceptional service
• Acquire new customers by opening credit accounts and sharing loyalty benefits
• Effectively use point-of-sale technology and digital tools to streamline transactions

Requirements

• Flexible availability, including days, evenings, weekends and holidays
• Regular, dependable attendance and punctuality
• Ability to understand and communicate effectively with customers, co-workers, and supervisors
• Ability to read and understand employment policies and safety rules/procedures in English
• Ability to deliver personalized beauty experiences by building relationships, uncovering needs, demonstrating application, and educating on beauty products
• Ability to drive sales and client loyalty by maintaining an organized space, leveraging clienteling tools, promoting offers, and participating in sales events
• Ability to use point-of-sale technology and digital tools
• At least 1 year of customer service or selling experience

Qualifications

• At least 1 year of customer service or selling experience required

Benefits