Reporting Analyst

About This Role

Implement and support the Life Cycle Management (LCM) team by analyzing asset data to determine End of Life, End of Support, and technical debt. This role involves partnering with IT Asset Management to validate LCM/CMBD data and working with infrastructure and solutions delivery teams to review investment recommendations.

Responsibilities

• Implement Life Cycle Management program
• Analyze and research asset data
• Identify Lifecycle Phase, Technical Debt, and investment priorities
• Develop Technical Debt Roadmap
• Identify benefits and risks
• Prioritize investments
• Socialize Life Cycle Management program/strategy to IT/Business leadership
• Ensure functions are performed in accordance with policies and procedures
• Provide regular reporting to leadership
• Identify, resolve, and escalate issues as needed

Requirements

• 5+ years of experience working in large, enterprise organizations
• Strong Leadership and Organizational skills
• Relationship skills to build partnerships and foster collaboration
• Problem resolution skills
• Ability to multi-task and determine priorities
• Strong time management skills
• Strategic thinking
• Analytical mindset, statistics experience
• Communications skills with ability to engage Executive Leadership
• Ability to develop and deliver presentations/briefings to executive leadership
• Data analysis skills, ability to process and collate large amounts of information
• Ability to arrange data and display it in an easy-to-read format

Qualifications

• 5+ years of experience working in large, enterprise organizations

Nice to Have

• IT experience in Retail environment
• Technical Undergraduate degree
• Experience working with technology such as IT hardware, software, operating systems, databases, applications
• Strong skills with MS Office Suite (Excel, Powerpoint)
• Familiarity with CMDBs
• ServiceNow tool experience or demonstrated work experience with other like industry tool suites
• Excellent technical, diagnostic and troubleshooting skills
• Strategic Focus
• Analytical Thinking

Skills

* Required skills