CLM Systems Analyst (Salesforce & Ironclad)

About This Role

This role involves leading the technical revamp of the Professional Services contracting flow by rebuilding the integration logic between Salesforce and Ironclad, focusing on data flow automation for agreement generation, review, and signature.

Responsibilities

• Rebuild the integration logic between Salesforce and Ironclad to support a revamped Professional Services model
• Map complex Salesforce data schemas (Objects, Fields, and Conditions) to Ironclad Workflow Designer attributes
• Manage capacity, estimate Level of Effort (LOE), and track progress across multiple sprints using Jira
• Translate business requirements into technical configurations through meetings with Legal, Sales Ops, and Professional Services leads
• Configure Ironclad workflows (out-of-the-box/low-code) and Salesforce conditions

Requirements

• 4+ years experience as system analyst dedicated to CLM and CRM applications
• Direct Ironclad Experience: built and managed workflows within the Ironclad platform
• Deep understanding of how Salesforce objects are structured and how to trigger Ironclad launches based on specific Salesforce field criteria
• Expert at living in Jira, managing backlogs, and providing accurate estimates for configuration tasks
• Ability to explain how a data point in Salesforce will dictate a legal condition in a contract

Qualifications

• 4+ years of experience as system analyst dedicated to CLM and CRM applications

Nice to Have

• Exposure to quoting experience with Salesforce CPQ and orchestration of Sales Contract generation to signature

Skills

* Required skills