Registered Nurse – Health Coach Consultant
Remote
Full Time
Mid Level
3+ years
Posted 3 weeks ago
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Upload Your ResumeAbout This Role
This role is for a highly motivated and experienced Registered Nurse (RN) with a strong background in chronic condition education and telephonic 1:1 member coaching. The RN Health Coach Consultant will provide health coaching, assessment, and care support to members with chronic health needs, helping them understand their conditions, adopt healthier behaviors, and achieve optimal health outcomes through a collaborative approach.
Responsibilities
- Conduct clinical assessments and review health data to evaluate member needs and program eligibility
- Assess member readiness, health literacy, and technology capability
- Engage members in chronic condition support and personalized coaching
- Provide individualized telephonic health coaching using motivational interviewing
- Support sustainable behavior change and promote positive health outcomes
- Empower members to make informed healthcare decisions
- Apply clinical guidelines, policy criteria, and regulatory standards
- Consult with supervisors and Medical Directors to address barriers
- Identify and escalate quality-of-care concerns
- Provide accurate health information to support understanding
- Develop and maintain individualized care plans
- Document all interactions per regulatory and accreditation requirements
- Monitor progress and adjust plans to meet member needs
Requirements
- Unrestricted nursing license
- Reside in a compact state with multi-state/compact privileges and ability to be licensed in all non-compact states
- Reside in the Eastern Time Zone
- 3+ years of acute adult Medical-Surgical RN experience
- High-speed, hard-wired internet connection
- Proficiency with Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint)
- Multi-system navigation and keyboarding
- EMR documentation experience
- Excellent communication skills
- Ability to work independently and collaboratively
Qualifications
- Associate Degree in Nursing (ADN) required, Bachelor of Science in Nursing (BSN) preferred
- 3+ years of acute adult Medical-Surgical RN experience
Nice to Have
- Telephonic chronic condition coaching experience
- Managed care experience
- EPIC EMR familiarity
Skills
Microsoft Excel
*
EMR
*
Microsoft Outlook
*
Microsoft Teams
*
Microsoft PowerPoint
*
Epic EMR
*
Microsoft Word
*
* Required skills
Benefits
Employee Stock Purchase Plan
Wellness screenings
Confidential counseling
Dependent care resources
401k plan with matching company contributions
Paid Time Off
Tuition assistance
Tobacco cessation programs
Financial coaching
Colleague assistance programs
Medical plan options
Flexible work schedules
Weight management programs
Family leave
Retiree medical access
About CVS Health
CVS Health is the nation’s leading health solutions company, building a world of health around every consumer.
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