PSR Scheduler

About This Role

This role involves greeting patients, managing patient registration and insurance information, handling phone calls and billing inquiries, and processing medical record requests. The position also includes scheduling outpatient tests and coordinating with physicians' schedules and various departments.

Responsibilities

• Greet patients and arrange for efficient and orderly registration
• Ensure accurate patient and insurance information collection
• Inform patients of clinic policies and procedures
• Answer telephones and billing questions from patients
• Process medical records requests and general patient account functions
• Schedule outpatient tests in an efficient and timely manner
• Coordinate tests with physician's schedule and various departments

Requirements

• High school diploma or GED
• Minimum of one year customer service experience
• Ability to work independently and exercise good judgment
• Ability to work with confidential patient information

Qualifications

• High school diploma or GED
• Minimum of one-year experience in customer service, preferably six months receptionist experience in a healthcare setting

Nice to Have

• Six months receptionist experience in a healthcare setting
• Experience with office equipment