Project Coordinator

About This Role

This Project Coordinator facilitates communication and orchestrates services by working directly with sales, operations, and customers throughout workplace service planning and implementation. This role ensures smooth project execution and client satisfaction.

Responsibilities

• Receive, review, enter and confirm project and service requests
• Follow administrative process for customer set up and credit approval
• Establish certificates of insurance
• Coordinate walkthroughs
• Coordinate planning calls to develop scope and communicate service requirements and client expectations
• Document final scope, timelines and pricing
• Generate proposals
• Establish signed orders for service
• Obtain client specific purchase orders, tracking numbers and approvals
• Coordinate with sales, project management, operations and customers to plan and implement services
• Thoroughly communicate with all parties throughout service delivery

Requirements

• Excellent verbal and written communication skills
• Highly customer service oriented
• Ability to prioritize and re-prioritize as situations and needs change
• Ability to multi-task and organize workflow
• Strong analytical and problem-solving skills
• Excellent attention to detail and follow through
• Strong knowledge of MS Office Suite

Qualifications

• Bachelor's degree (B. A.) from four-year college or university is preferred; or equivalent combination of education and experience
• 2-5 years of progressive customer service; experiencing coordinating national services is preferred

Nice to Have

• Coordinating national services experience

Skills

* Required skills

Benefits