Project Coordinator

About This Role

The Project Coordinator will support a sales team by coordinating and tracking projects, ensuring timely delivery, and providing excellent customer service to internal teams, customers, and manufacturers.

Responsibilities

• Track ship dates and shipments to delivery, communicating updates to customers
• Maintain CRM database with bid and project information
• Collaborate with Parts, Service, and Accounting for invoicing coordination and prepare reports
• Generate Purchase Orders (POs) and assist Sales leaders in tracking project status
• File freight claims
• Communicate effectively with team members, customers, and factories regarding project details
• Administer warranties, including ordering service parts, pursuing reimbursements, and tracking shipments
• Manage receipt and distribution of all closeout materials to customers (IOMs, warranty, spare parts, startup reports)
• Assist with distribution and receipt of submittals
• Generate, interpret, and print reports and other materials
• Provide clerical support to the sales team, including faxing, copying, and data entry

Requirements

• Associate's Degree in business or related field and 3+ years' experience in customer service, project coordination or administrative role OR 5-7 years' equivalent combination of education and experience
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• Strong PC skills in Microsoft Office 2007 including Word, Excel, PowerPoint, and Outlook

Qualifications

• Associate's Degree in business or related field
• 3+ years' experience in customer service, project coordination or administrative role; or 5-7 years' equivalent combination of education and experience

Nice to Have

• HVAC industry experience
• Mechanical contracting industry experience
• Engineering industry experience
• Construction industry experience

Skills

* Required skills