Personal Shopper

About This Role

This position is responsible for fulfilling a customer's online curbside order, providing excellent service, and maintaining customer loyalty and satisfaction.

Responsibilities

• Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection
• Maintain a positive working relationship with customers, team members, and leadership
• Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs
• Resolve customer complaints quickly by contacting leadership when needed
• Receive workflow from dashboard and fulfill orders for the day
• Utilize selection process for product within the store and bag product appropriately following bagging standards
• Store product correctly in the staging area following food safety guidelines
• Greet each customer and take payment for the order ensuring an easy shopping experience
• Maintain a clean and neat work environment

Requirements

• High school graduate or equivalent
• Ability to learn new technologies quickly
• Strong communication skills
• General awareness of food safety regulations
• Detail oriented and organized
• Process driven and ability to follow procedures in an organized and efficient way

Qualifications

• High school graduate or equivalent

Nice to Have

• 1-3 years of experience in a Meijer store
• Past cashier experience

Benefits