Patient Access Specialist
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
Serve as a Patient Access Specialist, responding to patient inquiries, scheduling appointments, and demonstrating excellent customer service for a company at the forefront of treating opioid use disorder.
Responsibilities
- Answer incoming and returning calls
- Respond quickly to patient inquiries
- Schedule/reschedule patients to the appropriate clinic utilizing various EMR systems
- Demonstrate exemplary customer service
- Answer basic patient questions and provide program-specific information as required
Requirements
- High School Diploma or GED
Qualifications
- High School Diploma or GED
Nice to Have
- Customer Service experience in a fast paced environment
- Experience in healthcare, addiction medicine, call center
- Lived Addiction experience
Skills
* Required skills
Benefits
About Crossroads
Crossroads has been at the forefront of treating patients with opioid use disorder since 2005, providing accessible, high-quality, evidence-based medication assisted treatment (MAT) options.