Part Time Call Center Representative
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role involves fielding client and customer calls regarding pension plans, healthcare plans, and financial information, ensuring high-level customer service and accurate data entry.
Responsibilities
- Field calls from clients and customers regarding pension plans, healthcare plans, and financial information
- Receive upward of 100-150 calls per day
- Enter customer info/conversation info into database while fielding inbound call
- Field calls with the utmost level of customer service
- Answer and direct incoming calls in a high volume of call switchboard environment
- Answer with a defined script and an enthusiastic manner
- Provide multi-tasking and clerical support as assigned by department
Requirements
- 1 year of call center customer service experience
- Microsoft Office proficient
- Type 35 WPM
Qualifications
- 1 year of call center customer service experience
Skills
* Required skills
Benefits
About TEKsystems
TEKsystems is a leading provider of business and technology services, accelerating business transformation for customers through expertise in strategy, design, execution, and operations.