Optometric Technician

About This Role

The Optometric Technician partners with Optometrists to ensure a seamless and stellar eye exam experience for patients, managing patient flow, performing pre-testing, and supporting various clinical and administrative tasks. This role is crucial for maintaining efficient eye exam operations and accurate patient records.

Responsibilities

• Act as the primary liaison between doctor and patient, building rapport with all eye exam patients
• Perform preliminary clinical data collection including autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry
• Support in-person and video-assisted eye exam appointments
• Provide insertion and removal training for new contact lens wearers and train other team members
• Manage patient flow through the eye exam process efficiently
• Maintain meticulous and accurate records of collected data and prepare reports for other medical professionals
• Ensure adherence to governmental regulations, privacy policies (HIPAA/PIPEDA), and company procedures
• Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, and ensuring cleanliness and maintenance of equipment
• Support the retail sales team as directed by the Store Leader

Requirements

• Professional, articulate, and compassionate approach to patient care
• Team player with strong collaboration and communication skills
• Excellent multitasking, organization, and time management abilities
• Precise and comfortable with technology, capable of quickly learning new medical applications

Nice to Have

• 1+ years of experience in a medical environment supporting doctors
• Exceptional knowledge about eyewear features and benefits
• Working knowledge of G Suite
• Previous work experience with optometry, electronic health records, or medical care
• Familiarity with healthcare technology systems and equipment (EMR systems, retinal cameras, exam room equipment)
• Completion of an Optometric Technician training program or CPOT certification

Skills

* Required skills

Benefits

Certifications