Optometric Assistant

About This Role

Serve as the first point of contact for patients at Visionworks, guiding them through preliminary eye health testing and preparing them for the Optometrist. Ensure a seamless and positive patient experience by managing records, assisting with operational tasks, and supporting the sales floor.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
• Open/close the store/office to support business as needed

Requirements

• HS diploma, GED or equivalent related job experience

Qualifications

• HS diploma, GED or equivalent related job experience
• Related customer or patient experience preferred, but not necessary

Nice to Have

• Related customer or patient experience

Benefits