Optometric Assistant

About This Role

Serve as the first point of contact for patients in an Optometric practice, ensuring a positive experience from preliminary testing through to product recommendations. Educate patients on eye health, optics, and available products while maintaining accurate patient records and supporting operational activities.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to the Optometrist (OD) and provide the OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals, including restocking inventory, cleaning equipment, and answering phones
• Open and close the store/office to support business as needed

Requirements

• HS diploma, GED or equivalent related job experience

Qualifications

• HS diploma, GED or equivalent related job experience
• Related customer or patient experience preferred, but not necessary

Nice to Have

• Related customer or patient experience

Benefits