Assistant Manager

About This Role

As an Optical Supervisor/Assistant Manager, you will lead the store team, ensure exceptional patient and customer experiences, and support the General Manager in achieving financial goals for Visionworks.

Responsibilities

• Promote store profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets
• Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor
• Support General Manager in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer’s needs are met
• Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager
• Execute all broad operational activities to meet the store's financial and customer experience goals

Requirements

• HS Diploma, GED or equivalent experience
• 1-5 years of supervisory experience

Qualifications

• HS Diploma, GED or equivalent experience
• 1-5 years of supervisory experience

Benefits