Operations Manager

About This Role

This role is responsible for overseeing key operational functions, financial stewardship, compliance, and project management for Belong Center, a 501c3 nonprofit, reporting directly to the Founder/CEO. It involves leading critical initiatives to combat loneliness and build community, supporting fundraising efforts, and engaging with the Board and Executive team.

Responsibilities

• Oversee the day-to-day annual operating budget, ensuring organization and transparency for projects
• Lead completion of annual nonprofit compliance obligations including 990 form management, tax filings, audits, and governance reporting
• Manage organizational insurance coverage and risk mitigation
• Serve as liaison between nonprofit and pro-bono legal partners, securing legal expertise as the organization grows
• Drive end-to-end operational excellence for projects like Friendship Microgrants, Benches, and Blueprint, ensuring smooth execution and cross-team collaboration
• Provide people leadership and professional development opportunities to strengthen team capacity and individual growth
• Partner with PR to orchestrate high-visibility press launches, positioning Belong Center as a leader in the field
• Support the Chairwoman with fundraising for long-term financial sustainability
• Lead key business decisions that influence organizational growth and sustainability (e.g., proposed rates for Blueprint, Giving Tuesday campaign)
• Identify, cultivate, and secure relationships with high net-worth individuals, family foundations, and sponsors
• Partner with Chief of Staff to schedule and organize quarterly Board meetings
• Lead monthly all-hands meetings with Belong Center’s Founder
• Rotate leadership of weekly cross-functional meetings, ensuring strong communication and anchoring a culture of belonging

Requirements

• Minimum 5–7 years of professional experience in nonprofit management, operations, or a related field
• Demonstrated success overseeing and distributing budgets, financial reporting, compliance, and organizational risk management
• Experience supporting fundraising efforts, including leading key business decisions and driving campaigns
• Familiarity with nonprofit compliance requirements (e.g., IRS Form 990, annual audits, governance reporting)
• Proven ability to manage complex and ambiguous projects with multiple stakeholders
• Strong organizational skills with a track record of building efficient systems and processes
• Skilled communicator with the ability to engage diverse stakeholders
• Demonstrated people leadership experience, including team management, coaching, and professional development
• Comfort working in a fast-paced, highly ambiguous and evolving, and entrepreneurial environment
• High proficiency with productivity and project management tools (e.g., Google Workspace, Slack, QuickBooks or similar)
• Strong presentation and facilitation skills for leading all-hands meetings and representing Belong Center publicly
• Deep commitment to and joy for Belong Center’s mission of ending loneliness and building a culture of belonging

Qualifications

• Minimum 5–7 years of professional experience in nonprofit management, operations, or a related field. Demonstrated success overseeing and distributing budgets, financial reporting, compliance, and organizational risk management. Experience supporting fundraising efforts, including leading key business decisions and driving campaigns. Demonstrated people leadership experience, including team management, coaching, and professional development.

Nice to Have

• Based in New York City and able to work from Daybreaker HQ at least 1x/week

Skills

* Required skills