Operations Manager

About This Role

This Operations Manager will be a leader within the Store Management team, driving store execution and performance at a CVS/pharmacy location. They will ensure excellent customer service and build consumer loyalty by supporting overall store management, sales, inventory, and employee development.

Responsibilities

• Support the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store
• Oversee overall store management, supervision, and policy implementation
• Manage sales and inventory
• Handle employee staffing, training, and development
• Manage financial aspects of the store
• Provide leadership in customer service
• Lead others and work effectively with store crews
• Supervise, assign, and direct activities of the store’s crew
• Communicate information effectively to store crew and supervisors
• Assist customers with questions, problems, and complaints

Requirements

• Deductive reasoning ability
• Advanced analytical skills
• Computer skills
• Advanced communication skills
• Leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts
• Ability to work overtime as needed and respond to urgent store issues

Qualifications

• High School Diploma Or Equivalent Preferred But Not Required

Nice to Have

• Experience as a retail manager or supervisor

Benefits